Satisfaction Guarantee

Qwirly™ is a unique, attractive and entertaining product made of quality materials. To twirl a Qwirly™ is to unleash a sense of joy — and awe. However, if, for any reason, you are not completely satisfied with your purchase of a Qwirly™ or a related item from our accessories or spheres collections, you may return it to us within 60 days of the original ship date for a full refund. Items being returned must be in the original box and should be packed securely to avoid damage. We recommend shipping the package with a carrier that can provide tracking and insurance, as we are unable to provide refunds for packages lost during shipment if proof of delivery is unavailable. Customers are responsible for return shipping charges. Please include a copy of your original purchase order and/or packing slip to help us process your return. We accept returns only from purchases made on Qwirly.com. After processing, please allow 5 to 7 business days for us to issue the refund to your original payment method. The appropriate tax amount by item will be included with your refund. Original shipping costs are non-refundable.

Please send your return to:

Qwirly Enterprises
6650 N. Northwest Hwy, Suite 213
Chicago, IL 60631